A custom AI agent that runs a real workflow in production — customer-service, voice, or internal — owned by you, not rented from a platform.
From $18K
Price
4–10 weeks
Timeline
A custom AI agent built to run a real workflow in production — most often a customer-service or voice agent — on your data, your channels, and your guardrails. Retrieval over your docs and systems, tool and MCP integrations, an escalation and human-in-the-loop path, an eval harness, guardrails, observability, and deployment. The opposite of renting a black-box SaaS platform: it's owned by you, extensible, and built to survive real users.
Use-case scoping
LLM + retrieval over your data
Channel integration (chat / voice / Slack / CRM)
Tools + MCP
Escalation + human-in-the-loop
Evals + guardrails
Observability
Deployment
Agent architecture
Retrieval over your docs + data
Channel integrations
Tool + MCP wiring
Escalation + human-in-the-loop path
Eval harness
Guardrails
Observability
Deployment + runbook
Full IP transfer
Companies that want a custom customer-service or voice agent they own
SaaS adding a reliable agent to a real product surface
Ops teams replacing brittle automation with a directed agent
Build logs, agentic engineering decisions, agent failures, evals, and what survives real users. Sent weekly, never more.