AI Voice Agent & Receptionist

A voice agent that answers every call on your number — books, routes, and resolves in your brand's voice, 24/7.

PriceFrom $25K
Timeline4–8 weeks
TermsFixed scope

We put a voice agent on your number that answers every call — and knows when a human should take it. Natural, low-latency speech with barge-in, booking wired to your calendar and CRM, routing and warm transfer with a spoken summary, and evals run on recorded scenarios before it ever takes a live call.

An answering service takes messages. This takes action — books, routes, resolves — 24/7, in your brand's voice, on infrastructure you own.

Week by week
01Week 1

Map the calls

We listen to how calls actually go today — the questions, the bookings, the transfers — and define what the agent must handle versus hand off.

02Weeks 2–4

Build the voice

Telephony on your number, conversation design in your tone, and the booking, routing, and CRM actions wired through scoped tools.

03Weeks 5–6

Harden on real calls

Evals on recorded scenarios — accents, interruptions, edge cases — plus latency tuning, barge-in, and the warm-transfer path.

04Weeks 7–8

Go live

Ship on your number (ported or forwarded), wire the analytics dashboard, and hand over the runbook. You own it.

Scope

What the engagement covers

Call-flow scoping

Telephony on your number (Twilio / SIP)

Natural speech (low latency, barge-in)

Booking + calendar / CRM actions

Routing + warm transfer

After-hours + overflow coverage

Evals on recorded scenarios

Call analytics

What you receive

A working voice agent, delivered on your number — not a demo reel.

The call, the booking it makes, the checks it passes, and the numbers it moves. A sample is shown; yours answers your line, in your voice, owned by you.

A real call

Answered in two rings, booked in under a minute, confirmed by SMS.

call · liveSample
Hi — do you have anything tomorrow afternoon?
Let me check tomorrow afternoon for you… I have 2:30 or 4:15 — which works better?
check_availability(tomorrow, pm) → 14:30 · 16:15
2:30 works.
Done — you're booked for 2:30 tomorrow with Dr. Patel. I've texted you the confirmation.
book_appointment(14:30) + send_sms(confirm) → ok

booked · 41s · after-hours

The voice bar

The checks a voice agent must pass before it takes a live call.

voice · pre-launchSample
response latency< 800ms
barge-in handlingnatural
warm transferwith summary
human fallback'agent' anytime
payment capturenever on-call
5 pass · 0 warn · 0 fail

Eval'd on real scenarios

Recorded calls — accents, interruptions, edge cases — scored before launch.

evals/voice-agent.jsonSample
Call evals
Production-ready
A−
Intent accuracy93
Booking correctness96
Transfer precision89
Interruption recovery87
Tone + brand voice95

The numbers it moves

What the phone line looks like 60 days after launch.

impact · 60 daysSample
Calls answered
100%▲ from 71%
Avg pickup
2 rings24/7
After-hours bookings
+31%
Messages lost
0
PlusFull IP transfer · call analytics + transcripts · 30 days of async Q&A after launch.
Fit

Built for

Practice / office manager

Watching missed calls become lost revenue

Every call answered in two rings, appointments booked into the calendar, humans looped in when it matters.

Founder / operator

Covering nights and weekends without a night shift

A 24/7 line that resolves and books instead of taking messages nobody returns.

Head of Support

Adding a voice tier without a call center

Overflow and after-hours coverage that escalates warm, with transcripts and analytics.

FAQ

Questions, answered

Not in scope
  • Outbound cold-calling campaigns
  • Contact-center seat licensing (you own the system instead)

Common questions

Start here

Book a free scoping call.

We scope the exact number with you, and sign a mutual NDA before any code or data is shared.

Newsletter

One letter, every week. Working systems — not hot takes.

Build logs, agentic engineering decisions, agent failures, evals, and what survives real users. Sent weekly, never more.

Weekly. No spam. Unsubscribe anytime.