AI Agent Rescue

For the agent that failed in production — we find why, fix the root causes, and re-launch it behind evals and guardrails.

PriceFrom $25K
Timeline2–6 weeks
TermsFixed scope

Your agent didn't fail because AI doesn't work. It failed because nothing was measuring it. We reproduce the failures, build the golden dataset the first build skipped, fix the root causes — grounding, tool scope, escalation, permissions — and re-launch behind CI-gated evals and monitoring.

Any framework, any vendor's code, under NDA. And the forensics are honest: if it isn't salvageable, you find out in week one — with the report and the eval set to show for it.

Week by week
01Week 1

Forensics

We read the code, pull the logs, and reproduce the failures — then tell you exactly why it broke and whether it's worth saving.

02Weeks 2–3

Golden set + root causes

Every real failure becomes an eval case. Then we fix causes — grounding, tool boundaries, escalation — not symptoms.

03Weeks 4–5

Gate it

The eval and regression suite goes into CI, guardrails and the human-in-the-loop path go in front of users.

04Week 6

Re-launch

Staged traffic behind the gate — 10%, 50%, 100% — with monitoring and alerts, so it earns trust back with numbers.

Scope

What the engagement covers

Failure forensics + reproduction

Golden dataset from your real failures

Grounding + retrieval fixes

Tool + permission boundaries

Escalation + human-in-the-loop path

Eval + regression gate in CI

Monitored, gated re-launch

What you receive

A rescue, delivered as evidence — not a pitch to rebuild from scratch.

The root causes we find, the eval set we build from your failures, the fixes we ship, and the gated re-launch. A sample is shown; yours starts with your logs.

The root causes

Why agents actually fail in production — found and fixed, not patched.

forensics · root causesSample
grounded answerswas: none
tool scopewas: unscoped
escalation pathwas: missing
eval coveragewas: zero
permission boundswas: broad
5 pass · 0 warn · 0 fail

The re-launch bar

It doesn't go back in front of users until the evals say so.

evals/relaunch.jsonSample
Gate
Cleared to re-launch
A−
Failure-case pass rate97
Grounded answers95
Tool-call validity94
Escalation precision90
Regression delta98

The rescue log

Six weeks from rollback to a gated re-launch.

rescue · timelineSample
FOUNDReproduced 14 production failures from logsWk 1
EVALSGolden set: 220 cases from real failuresWk 2
FIXEDGrounding, tool scope, escalation pathWk 3–4
LIVEStaged re-launch: 10% → 50% → 100%Wk 6

Before / after

What the same agent looks like behind evals and guardrails.

impact · re-launchSample
Failure rate
0.4%▼ from 11%
Escalation precision
91%
Regressions since
0
Traffic restored
100%gated
PlusYou keep the forensic report + golden dataset either way · staged re-launch · 30 days of async Q&A.
Fit

Built for

VP Engineering

Owning the rollback

A credible path from 'we turned it off' to 'it's back, measured, and gated' — without relitigating the whole build.

Founder / CEO

Already paid for this once

An honest week-one verdict, root-cause fixes, and an asset that finally works — not a second full-price build.

Support / Ops lead

Running the workflow the agent abandoned

A re-launch the team can trust, with escalation, monitoring, and a kill switch.

FAQ

Questions, answered

Not in scope
  • Ground-up new builds — see the named agent engagements

Common questions

Start here

Book a free scoping call.

We scope the exact number with you, and sign a mutual NDA before any code or data is shared.

Starts at$25K
Newsletter

One letter, every week. Working systems — not hot takes.

Build logs, agentic engineering decisions, agent failures, evals, and what survives real users. Sent weekly, never more.

Weekly. No spam. Unsubscribe anytime.