AI Agent Rescue

For the agent that failed in production — we find why, fix the root causes, and re-launch it behind evals and guardrails.

Price
From $25K
Timeline
2–6 weeks
Terms
Fixed scope
The engagement

Your agent didn't fail because AI doesn't work. It failed because nothing was measuring it.

We reproduce the failures, build the golden dataset the first build skipped, fix the root causes — grounding, tool scope, escalation, permissions — and re-launch behind CI-gated evals and monitoring.

Any framework, any vendor's code, under NDA. And the forensics are honest: if it isn't salvageable, you find out in week one — with the report and the eval set to show for it.

Week by week
Week 101

Forensics

We read the code, pull the logs, and reproduce the failures — then tell you exactly why it broke and whether it's worth saving.

Weeks 2–302

Golden set + root causes

Every real failure becomes an eval case. Then we fix causes — grounding, tool boundaries, escalation — not symptoms.

Weeks 4–503

Gate it

The eval and regression suite goes into CI, guardrails and the human-in-the-loop path go in front of users.

Week 604

Re-launch

Staged traffic behind the gate — 10%, 50%, 100% — with monitoring and alerts, so it earns trust back with numbers.

Scope

What the engagement covers

01

Failure forensics + reproduction

02

Golden dataset from your real failures

03

Grounding + retrieval fixes

04

Tool + permission boundaries

05

Escalation + human-in-the-loop path

06

Eval + regression gate in CI

07

Monitored, gated re-launch

What you keep

What you receive

Tangible artifacts you keep, whether or not you continue past this engagement.

Deliverables · 7 included
  1. 01Forensic failure report (what broke, and why)
  2. 02Golden dataset built from your real failures — you own it
  3. 03Root-cause fixes, not patches
  4. 04Guardrails + escalation path
  5. 05Eval + regression suite wired into CI
  6. 06Monitoring + alerting
  7. 07Gated re-launch plan + runbook

A rescue, delivered as evidence — not a pitch to rebuild from scratch.

The root causes we find, the eval set we build from your failures, the fixes we ship, and the gated re-launch. A sample is shown; yours starts with your logs.

The root causes

Why agents actually fail in production — found and fixed, not patched.

forensics · root causesIllustrative states
Selected casegrounded answers

was: none

Input
Representative case
Evidence
Trace and expected outcome

The states demonstrate the review UI. They are not evaluation results.

The re-launch bar

It doesn't go back in front of users until the evals say so.

evals/relaunch.jsonEvaluation template
GateEvidence before a verdict
Not run
Failure-case pass rate

A representative input, expected outcome and execution trace are required before this dimension receives a result.

No grade or performance claim is shown before the buyer's evaluation.

The rescue log

Six weeks from rollback to a gated re-launch.

rescue · timelineIllustrative record
FOUND · Wk 1Reproduced 14 production failures from logs

The release record keeps the change beside its owner and evidence.

What we measure

Agree the baseline, source and acceptance criteria before release.

Measurement contractNo sample outcomes
Selected measureFailure rate
Baseline
Measured with the buyer
Source
Named system of record
Acceptance
Agreed before release

Targets and observed results belong to the qualified workflow, not a sample dashboard.

Illustrative product scenes · never client results

Plus: You keep the forensic report + golden dataset either way · staged re-launch · 30 days of async Q&A.

Fit

Built for

VP Engineering

Owning the rollback

A credible path from 'we turned it off' to 'it's back, measured, and gated' — without relitigating the whole build.

Founder / CEO

Already paid for this once

An honest week-one verdict, root-cause fixes, and an asset that finally works — not a second full-price build.

Support / Ops lead

Running the workflow the agent abandoned

A re-launch the team can trust, with escalation, monitoring, and a kill switch.

FAQ

Questions, answered

Common questions

Start here

Start with one useful decision.

Bring the workflow and the person responsible. We scope the exact number with you, and sign a mutual NDA before any code or data is shared.

From $25K · 2–6 weeks